Data Deletion Policy
Last Updated: September 27, 2025
Your Right to Data Deletion
At RealVibeAI Realty, we respect your privacy and your right to control your personal data. You have the right to request deletion of your personal information at any time.
What Data Can Be Deleted
Upon request, we will delete the following information:
- Contact Information: Name, email address, phone number
- Communication History: All emails, messages, and interaction records
- Lead Data: Qualification scores, priority ratings, and AI analysis
- Preferences: Communication settings and opt-in/opt-out choices
- AI Interaction Logs: Records of AI-generated communications and decisions
- Social Profile Data: Any enrichment data gathered from public sources
How to Request Data Deletion
Submit a Deletion Request
Send an email to realvibeairealty@gmail.com with:
- Subject Line: "Data Deletion Request"
- Your Name: Full name associated with your account
- Email Address: The email address you want deleted
- Verification: We may ask for additional verification for security
Processing Timeline
Step 1: Verification
1-2 business days
We verify your identity to protect your data security.
Step 2: Processing
5-10 business days
We locate and prepare all your data for deletion across our systems.
Step 3: Confirmation
Within 30 days
We confirm completion and provide a deletion certificate.
Important Considerations
Legal Retention Requirements
Some data may be retained if required by law, including:
- Financial transaction records (tax compliance)
- Legal dispute documentation
- Regulatory compliance records
Impact of Data Deletion
After data deletion:
- You will no longer receive any communications from us
- Your lead qualification history will be permanently removed
- Any AI-generated insights about your profile will be deleted
- You cannot recover this data once deleted
Partial Deletion Options
If you don't want complete deletion, you can request:
- Communication Opt-Out: Stop receiving emails while keeping your data
- AI Processing Opt-Out: Disable AI analysis while maintaining basic contact info
- Specific Data Removal: Delete only certain types of information
Data Backup and Recovery
Please note that data may exist in backup systems for up to 90 days after deletion. These backups are secure and not accessible for normal operations, but complete removal from all backup systems may take up to 90 days.
Third-Party Data
If your data has been shared with third-party services (with your consent), we will notify these services of your deletion request. However, you may need to contact them directly to ensure complete removal from their systems.
Questions or Concerns
If you have questions about data deletion or need assistance with your request:
- Email: realvibeairealty@gmail.com
- Subject: "Data Deletion Support"
- Response Time: Within 48 hours
Your Privacy Matters
We are committed to protecting your privacy and respecting your data rights. This deletion policy is part of our broader commitment to transparent, ethical data practices in real estate technology.